Trust and procurement centre
Security, privacy and responsible AI for community engagement software
Public organizations need more than a demo to buy software. This is where IT, privacy, legal and procurement get their answers: how data is handled, how the AI assistant is kept accountable, accessibility, implementation and the documents a purchase needs.
Security and privacy
Hosting regions, data handling, access control and retention, written for IT and privacy reviewers.
Read the security overviewResponsible AI
- The CE Canvas AI assistant cites the source of every finding and states its assumptions.
- Your documents and submissions are not used to train models.
- Staff review and sign off before anything is published or sent.
- What the assistant will not do is documented and reviewed.
Accessibility
Product and report-back outputs are built to WCAG 2.1 AA. Statement and current audit available on request.
Implementation
Framework configuration, staff enablement and a first project in weeks, not quarters. Implementation plan supplied with every proposal.
Procurement
Pilot option where an annual plan is not yet budgeted, sole-source justification, vendor information and funding guides for Canada, the United States and Australia.
Request the procurement packWho is behind CE Canvas? Meet the founders and the Engagement Practice Advisory Team
Organizations using CE Canvas
Landcom, New South Wales, Australia
City of Delta, British Columbia, Canada
District of Muskoka, Ontario, Canada
Spur Communication, British Columbia, Canada
NineteenEleven ConsultingNineteenEleven Consulting, Canada
Carroll, Franck& AssociatesCarroll, Franck & Associates, Canada
What the record shows
Defensible community engagement: six things you can demonstrate when a decision is challenged
Auditors, councillors and the community ask the same questions. CE Canvas keeps the answers in the project record.
- 1
What was open to influence and what was already decided, stated before engagement started.
- 2
Who you set out to involve including the groups usually missed, and what you did to reach them.
- 3
How methods were chosen and who approved the level of engagement and the plan.
- 4
What you heard with every theme traceable to the submissions and conversations behind it.
- 5
How you interpreted it what carried weight, what did not, and why.
- 6
How it affected the decision reported back to participants and to the decision-makers.
Responsible AI in practice
How we think about AI in community engagement
The guides reviewers most often ask for when assessing the AI assistant.
AI in community engagement: what matters
The uses that change practice, the ones that do not, and how to tell them apart.
Read the guideResponsible AI in community engagement
Source references, human sign-off and clear limits: what responsible use looks like in a public organization.
Read the guideThe risks of generic AI in engagement
Why pasting submissions into a general chatbot is a privacy, accuracy and defensibility problem.
Read the guideQuestions
Common security, AI and procurement questions
Is our data used to train AI models?
No. Documents, submissions and engagement data you put into CE Canvas are used only to produce your outputs. They are not used to train models and are deleted on request.
Where is our data hosted?
In your country. CE Canvas offers in-country hosting in secure, region-appropriate data centres, so your organization can meet its own privacy, data-residency and procurement requirements. Data stays in the jurisdiction you select and is not moved for processing.
Read the security overviewHow does the AI assistant stay accountable?
Every finding it produces links back to the submission, document or passage it came from, it works from your framework and standards rather than generic advice, and nothing is published, sent or decided without a person signing it off.
Is CE Canvas accessible?
The product and the report-back outputs are built to WCAG 2.1 AA. The accessibility statement and current audit are available on request.
What does procurement receive?
Security, privacy and accessibility summaries, a responsible-AI statement, a sole-source justification template, an implementation plan and vendor information, plus funding guides for Canada, the United States and Australia.
What makes engagement defensible?
Being able to show what was open to influence, who you set out to involve, how methods were chosen, what you heard, how you interpreted it and how it affected the decision. CE Canvas keeps all six in the project record.
Is CE Canvas related to Canva?
No. CE Canvas is an independent community engagement software product for public organizations. Canva is a graphic design product. The names are similar; the companies are not connected.
Ready to buy?
Two ways to move from evaluation to agreement
Validate
Guided Pilot
A paid, time-limited pilot on one real project, governed by agreed success measures, with fees credited toward the first annual subscription.
Design a pilotDe-risk
Procurement Toolkit
Security, privacy, responsible-AI, accessibility and sole-source material for Canada, the United States and Australia.
Request procurement resourcesHave a specific security or procurement question?
Send it through and the right person will answer.