From Framework to Practice: Operationalizing and Measuring your Community Engagement Framework

About This Webinar

Part 1 of a two-part live series on what it takes to make community engagement work consistently — across every department, and across every channel. Approving an engagement framework is the easy part. The gap that matters is not between having a framework and not having one. It is between having one and consistently applying it. This session works that gap: what it takes to move a framework off the page and into the way planning, transportation, parks and capital projects actually run their engagement. You'll see how the decisions a framework expects — who to involve, what is genuinely open to influence, how input is carried into the decision — get built into the workflow itself, rather than left in a document nobody opens. Part 2, Beyond the Platform: Supporting Better Engagement Before, During and After Online Participation, follows on 12 November. This session begins at 1:00 PM ET / 10:00 AM PT.